INFORMATION & ASSISTANCE

Policies & legal information

Find the details for shopping with King Zaza, managing your information and caring for your pieces.

Terms and conditions

Shopping with King Zaza

Products, prices and available options are shown on each product page. Review your selection, delivery address, shipping charges, taxes and total before submitting payment. Availability can change. If you notice an error or need to change an order, contact info@kingzaza.co promptly with your order number.

Delivery, returns and exchanges

Delivery estimates and available services are shown at checkout. Orders over $500 require a signature. To request a return or exchange, contact us within 30 days of delivery and wait for instructions before sending an item. Final sale items are excluded from standard returns; contact us if an item arrives damaged or incorrect.

These shopping policies do not limit rights that cannot be excluded under applicable consumer law. See our Shipping & Returns information for further details.

Website content

King Zaza names, artwork, photographs and website content may be protected by intellectual property rights. Please request permission before using brand content commercially. For website or order assistance, contact info@kingzaza.co.

Privacy & cookies

Information used to provide our services

When you shop, create an account, subscribe or contact us, information you provide can include your name, email address, telephone number, delivery and billing details, order history and the contents of your inquiry. This information supports orders, payment processing, delivery, account access, customer service and communications you request.

Our website is hosted on Wix. Wix and the payment, delivery and other service providers involved in operating the store process the information needed to provide their services. Payment details should be entered only through checkout; do not send card numbers or security codes by email.

Cookies and browser information

The website and its services can use cookies and similar technologies for functions such as account sessions, security and shopping bags. Browser and device information, including IP address and browsing activity, may also be processed to operate and understand use of the site. You can manage cookies in your browser. Blocking essential cookies may affect shopping and account functions.

Communications, retention and requests

Use the unsubscribe link in marketing emails to stop those communications. Transactional messages about an order may still be necessary. Information may be retained for order support, records, fraud prevention and legal obligations. To request access, correction or deletion, or to ask about retention and service providers, email info@kingzaza.co. We may need to verify your identity and retain records where permitted or required by law. Do not email identity documents unless we arrange a secure method.

California privacy information

California residents can contact info@kingzaza.co with questions about personal information and requests for access, correction, deletion or applicable privacy choices. Tell us the type of request and the email address associated with your account or order. Authorized agents should identify that they are acting on your behalf. Verification may be necessary before information is disclosed or changed.

Rights and exceptions depend on the law applicable to the request. Records needed for transactions, legal obligations or security may need to be retained. You may also ask about disclosures for direct marketing under California's Shine the Light law.

For advertising and information-sharing requests, see Do Not Sell/Share My Personal Information below.

California supply-chain information

For questions about the sourcing or manufacture of a King Zaza garment or bag, contact info@kingzaza.co with the product name and your question. Product labels and item descriptions provide the information supplied for each piece.

The California Transparency in Supply Chains Act addresses disclosures by qualifying retail sellers and manufacturers. This customer information section does not represent a certification of suppliers, independent audits or a statutory disclosure of practices that have not been verified.

California product notices

For questions about materials, components or a warning supplied with a particular item, email info@kingzaza.co and include the product name. Read and keep the labels and instructions supplied with your purchase.

California Proposition 65 concerns exposure to certain listed chemicals. A product-specific warning depends on the product and exposure information; this general information is not a warning that every King Zaza product contains a listed chemical. Official consumer information is available at P65Warnings.ca.gov.

Do Not Sell/Share My Personal Information

To submit a request concerning sale or sharing of personal information or targeted advertising, email info@kingzaza.co with the subject “Privacy choice request.” Include the email address associated with your interaction with King Zaza and the choice you wish to exercise. Do not include passwords, payment details or identity documents.

This link opens instructions for submitting a request; opening this section does not itself change browser cookies or advertising preferences. You can also manage cookies using your browser settings. We will review requests under the law applicable to them.

Legal issues & company information

This website presents King Zaza clothing and bags. For customer service, website questions or legal correspondence, contact info@kingzaza.co or call 628 205 6264.

Business correspondence: 611 Gateway Blvd, Suite 120, San Francisco, CA 94080. Contact us before returning merchandise; this address is not a return authorization.

© King Zaza 2026. All rights reserved.

Accessibility

If you have difficulty using the website, viewing product information or completing a purchase, contact info@kingzaza.co or 628 205 6264. Describe the page, the task you were trying to complete and the problem you encountered. We can assist with product and order questions.

Please do not send payment credentials by email. Complete payment through the website's checkout.

User guides & product care

Garments

Follow the care label supplied with the individual garment. Washing, drying and ironing requirements depend on its fabric and decoration. Avoid applying heat directly to printed artwork unless the label specifically permits it. Ask us before using a treatment you are unsure about.

Bags

Follow any instructions supplied with the bag. Avoid soaking, machine washing, harsh solvents and prolonged direct heat. For material-specific cleaning advice, email us with the product name and a photo of the care label.

For fit and sizing assistance, contact us before ordering. Care guidance does not replace the instructions supplied with your item.

King Zaza sitemap

Home Explore the collection About King Zaza Frequently asked questions Contact us Shipping & returns Store policy Privacy & cookies California information